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Privacy Policy

Effective Date: January 1, 2023

This Privacy Policy explains how 360 Event Rentals (“360 Event Rentals,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you visit our website, book our services, use our photo booths, or communicate with us in any way. By accessing or using our Services, you consent to the practices described in this Policy.


Territorial Scope

Our operations and data processing take place in the United States. By using our Services, you understand and agree that your information may be transferred to, stored in, and processed in the United States under U.S. law, which may differ from the laws in your region.


Information We Collect

We collect both Personal Information and Non-Personal/Anonymous Information.


Personal Information may include:
 

  • Your name

  • Email address

  • Phone number

  • Event details

  • Billing information processed by secure third-party vendors

  • Information submitted through forms, emails, calls, or texts

  • Photos, videos, boomerangs, GIFs, and similar content captured during events

  • Guest phone numbers or email addresses for photo or video delivery

We do not store or access full credit card numbers. Payments are processed through third-party providers such as Stripe, Square, or HoneyBook.


Guest Information Collected at Events
Our booths may collect phone numbers, email addresses, and visual content (photos, videos) of guests who participate. By using the booth, guests consent to this collection.


Anonymous & Automatically Collected Information
When you visit our website, we may automatically gather:

  • IP address

  • Device and browser type

  • Pages visited

  • Session behavior

  • Cookies and tracking data

  • Advertising identifiers from platforms such as Meta and TikTok

This information helps us improve website performance and advertising effectiveness.


Third-Party Tools We Use

We use several trusted third-party services, including:
HoneyBook, Snappic, Stripe, Square, Google Analytics, Wix, Meta Pixel, TikTok Pixel, Vimeo, Google Drive, and Dropbox.
These services have their own privacy practices, which may differ from ours.


How We Use Your Information

We may use your information to:

  • Provide, operate, and improve our Services

  • Deliver photos, videos, galleries, invoices, contracts, and event details

  • Communicate updates, confirmations, and reminders

  • Respond to messages and support requests

  • Process payments

  • Run paid advertising and retargeting

  • Analyze website performance and booth usage

  • Enhance customer experience

  • Prevent fraud and maintain security

  • Comply with legal requirements

Anonymous information may be used for analytics, reporting, and business optimization.


Sharing Your Information

We may share information with:

  • Service providers who support our operations

  • Payment processors

  • Email and SMS delivery partners

  • Advertising and analytics platforms

  • Event support contractors

  • Legal authorities when required

  • A successor business in the event of a sale, merger, or reorganization

We do not sell Personal Information.


Security

We use reasonable technical and administrative measures to protect your information.
No online system can be guaranteed completely secure, and you acknowledge that you use our Services at your own risk.


Cookies & Tracking Technologies

Our website uses cookies, tracking pixels, and other tools to:

  • Improve website performance

  • Personalize your experience

  • Measure advertising campaigns

  • Run retargeting on platforms like Facebook, Instagram, TikTok, and Google

Disabling cookies in your browser may affect site functionality.


Marketing Communication

We may send:

  • Event-related emails

  • Gallery delivery emails

  • Service announcements

  • Promotions or offers

You can unsubscribe from promotional emails at any time.
Transactional messages related to active bookings cannot be opted out of.


Children’s Privacy

We do not knowingly collect information from children under 13.
If we become aware that a child has provided personal information without parental consent, we will delete it. Parents may contact us to request removal.


Do Not Track

Our website does not currently respond to browser-based “Do Not Track” settings.


Your Privacy Rights

You may request:

  • Access to the information we hold about you

  • Corrections to your information

  • Deletion of your information, when allowed by law

Privacy requests may be submitted to info@360eventrentals.com.


Third-Party Links

Our website may include links to other sites.
We are not responsible for the privacy practices or content of external websites.
We encourage you to review their policies when visiting them.


Changes to This Policy

We may update this Privacy Policy from time to time. When changes occur, the Effective Date will be updated. Continued use of our Services after changes means you accept the updated terms.


Contact Information

360 Event Rentals
1919 E Melissa Rd, #405
Melissa, TX 75454
Email: info@360eventrentals.com
Phone: (972) 800-4036

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